Accessibility Statement

Accessibility Statement

At Urban Tech & Repair, we are committed to ensuring accessibility for all our customers, including those with disabilities. We strive to make our website and services inclusive, user-friendly, and compliant with applicable accessibility standards.

This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

Accessibility Standards

Our website is designed to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines are recognized globally as the benchmark for web accessibility, focusing on creating content that is perceivable, operable, understandable, and robust:

Perceivable - Information and user interface components must be presentable to users in ways they can perceive
Operable - User interface components and navigation must be operable
Understandable - Information and the operation of user interface must be understandable
Robust - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies

We continue our efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Feedback

We welcome your feedback on how we can improve accessibility for all users. If you have suggestions or encounter barriers while using our website, please contact us. We are here to assist you.

Email: Online.Sales@urbantechnologies.org
Call Us at (904) 990-6300 – Available during business hours

Thank you for shopping with Urban Tech & Repair. We are dedicated to providing an inclusive experience for all!

California Privacy Rights Statement

This section applies solely to residents of the State of California ("consumers" or "you"). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and the California Privacy Rights Act of 2020 (CPRA).

1. Information We Collect

In the preceding 12 months, Urban Tech & Repair has collected the following categories of personal information:

Identifiers: Name, email address, phone number, and IP address.
Internet Activity: Browsing history, search history, and interactions with our website.
Sensitive Information: If provided for enrollment or employment (e.g., account log-in credentials).

2. Your Rights Under California Law

As a California resident, you have specific rights regarding your personal information:

Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you.
Right to Delete: You may request that we delete any of your personal information that we collected from you, subject to certain exceptions (such as legal obligations or completing a transaction).
Right to Correct: You may request that we correct inaccurate personal information that we maintain about you.
Right to Opt-Out of Sale or Sharing: Urban Tech & Repair does not sell your personal information. If we "share" information for cross-context behavioral advertising, you have the right to opt-out.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

3. How to Exercise Your Rights

To exercise your rights to know, delete, or correct, please submit a verifiable request to us by:

Email: Online.Sales@urbantechnologies.org
Phone: (904) 990-6300
Postal Mail: 11840 Beach Blvd, Suite #1 Jacksonville, FL 32246.

4. Notice of Collection

At or before the time of collection, you have the right to receive notice of the categories of personal information to be collected and the purposes for which those categories will be used. Please refer to our main Privacy Policy for full details on our data usage.

Key Reminders for Your Records:

Verifiable Requests: You (or someone legally authorized) must provide sufficient information to allow us to reasonably verify you are the person about whom we collected personal information.
Response Timing: We endeavor to respond to a verifiable consumer request within 45 days of its receipt.